Support

GENERAL QUESTIONS

Firstly, you register, create player profile. The find job opening what fits you and contact the job owner. Next step sign the contract.

Subscription allows you to contact job owners and apply for the jobs. Subscription is 15 USD a month, you can cancel any time. GOLD subscription is 100USD a month.

Go to “My Account” in the menu on right top of your screen and then select different subscription.

The best way is to log in to your account and stop the subscription there. If that does not work, go to “My Account” in the menu and then select user account and stop the subscription there. Other way just drop us an email info@bballagency.com

An agent will email you within twelve hours, depending on which part of the world he is in. Please make sure to also check your spam box regularly.

You can have up to 10 players, if you have Agent GOLD subscription you can have up to 50 players.

Contact us at info@bballagency.com

Many players miss out on messages teams try to send them. With the auto-renewal, you will not miss any renewals.

This process takes time. Especially in the off-season, then it can even take months.

You can click on any job opening you see there and then on “contact job owner.” You can only do this with a subscription.

Verified stats is proof that all stats what are in your profile is real. After subscribing GOLD our team makes research and during 24 hours using our resources we find almost any league and any team you played for and upload your stats here for you. There are so many minor leagues what stats do not appear on eurobasket.com or any other platform, thats why our team put everything to one place.

After subscribing GOLD, we will contact you immediatly. Your Highlights video will be uploaded to our youtube channel @bballagency withing 4/5 days. (Usually it takes 2 days to make it)

Yes. Anybody can create their profile, but without having a subscription you will not be able to contact teams.

Because some jobs requires different type of player. Depends on players nationality, salary range, position and etc. Those job openings that are a match can be found in your player profile “matching jobs.” If you request a salary is too high or too low, you might not be able to contact team. Your salary range you can change every 72 hours.

Yes.

Yes.

Having GOLD subscription you able to make your “job opning” at the top of all other jobs.

It is not necessary to be logged in to see your profile. If you go to the home page and then click on “players” and type name, then you can find your player profile there as well.

Go to “JOBS” in the menu on top of your screen and then select the submenu “add new job.”

Go to “JOBS” in the menu on top of your screen and then select “My job openings” and then click on “close”.

That means that the player doesn’t match your job opening criteria. For example, nationality or position. Most often there is a mismatch on the salary range.

Yes! Just text us at info@bballagency.com. Highlits separately cost 50USD.

No. It improves the odds. The site helps you build a professional resume and lets teams, and agents know that you are available. A Silver subscription improves the odds further by letting you and the teams communicate directly with each other. With a Gold subscription, you will get the help of a certified agent.

We cannot guarantee you a job. But having your profile here can increase the odds. In basketball having good stats, resume helps a lot, but there are little things what can help you reach the next step.

Our website can help you with that. There are many teams in a world what doesnt have big budget and ready to take a risk as well. We help increase the odds being selected. After you profile appears on our website at least teams will know you are avialible and look for a place to play. To have bigger odds you can have GOLD subscription and not only our platform but agent will be working as well on your next team.

Most likely, because the team party is not interested or have other candidates.

Yes, after upgrading to a GOLD subscription agent will contact you immediatly, will have aconversation with you and will start working on your career.

That is what we give our GOLD subscription players. We insure players on sports insurance, what covers your healing during the season, or helps financially if you unable to play. *insurance company is third party services what is covered by bballagency.com For issuing insurance documents, we will require your passport picture. The insurance documents will be provided to you in 2-3 days after subscribed GOLD.

No. Even if you have GOLD subsription and you represented by one of our agents, you do not need to pay agent fee after signing contract.

Have any questions? Feel free to ask and we will respond ASAP.